1. Introduction

Welcome to WimboLink, a product of Link Technologies ("we," "our," or "us"). By accessing or using our platform, you agree to be bound by these Terms and Conditions.

Business Information:

• Company: Link Technologies
• BPRA Registration: Z0000298781
• License No: BSL-SP20025-2026/69703
• TIN: 126 882 211
• Jurisdiction: Zanzibar, Tanzania

2. Definitions

• "Platform" means the WimboLink website, mobile applications, and related services.
• "Customer" means a user who purchases music on the platform.
• "Artist" means a Kwaya (choir), musician, producer, or record label that sells music on the platform.
• "Kwaya/Group" means a registered or unregistered choir, band, or musical group.
• "Single Artist" means an individual musician or singer.
• "Album" means a collection of tracks (minimum 2 tracks) sold on the platform.
• "Single" means a single track sold on the platform.
• "EP" means an Extended Play (3-6 tracks) sold on the platform.
• "Purchase" means buying an album, single, or EP.
• "Payment Gateway" means Clickpesa, our licensed payment processor.
• "Agent" means WimboLink acts solely as an intermediary connecting artists and customers.
• "Contract" means the legally binding agreement signed by the artist before account activation.
• "COSOZA" means the Zanzibar Copyright Society (for Zanzibar-based artists).
• "COSOTA" means the Copyright Society of Tanzania (for Mainland Tanzania artists).

3. Account Registration

3.1 General Requirements

• You must provide accurate, current, and complete information.
• You are responsible for maintaining your password security.
• You must be at least 18 years old to register as an artist.
• We reserve the right to suspend or terminate accounts that violate these terms.
• You may have only one active account.

3.2 Account Types

3.3 Account Activation Process

3.4 Contract Signing

3.5 Bank Account Requirement

• To receive payments, artists MUST have a valid bank account or mobile money account.
• Supported mobile money: M-Pesa, Tigo Pesa, Airtel Money, Halotel.
• Bank account details MUST be verified before you can start selling.
• You are responsible for ensuring your payment details are correct. No refunds will be issued for incorrect details.

4. For Customers (Music Buyers)

• When you purchase an album, single, or EP, you receive a perpetual license to listen to the music.
• You may download the content for personal, non-commercial use only.
• You may NOT share, resell, or distribute the music files.
• You may stream purchased music anytime from your library.
• You may download purchased music multiple times (up to 5 downloads per purchase).

5. For Artists (Kwayas/Musicians)

5.1 Content Ownership and Responsibility

• You warrant that you own all rights to the music you upload.
• You warrant that the music does not infringe any third-party copyrights.
• You are solely responsible for any copyright infringement claims.
• If you upload music that belongs to someone else, you are personally liable for any legal consequences.
• WimboLink is NOT responsible for copyright violations by artists.
• Zanzibar-based artists: You are subject to COSOZA (Zanzibar Copyright Society).
• Mainland Tanzania artists: You are subject to COSOTA (Copyright Society of Tanzania).
• Artists are responsible for their own copyright and royalty management with COSOZA/COSOTA.

5.2 Direct Payment System (No Holding of Funds)

5.3 Payment Distribution

5.4 Payout Timing

• Payments are processed instantly by Clickpesa upon successful customer payment.
• Funds typically appear in your account within minutes, depending on your bank/mobile money provider.
• You can track all transactions in real-time from your artist dashboard.
• You will receive email notifications for every purchase.

5.5 Pricing

• Artists set their own prices for albums, singles, and EPs.
• Minimum price is TZS 2,000 for any content.
• There is no maximum price limit.
• Prices are displayed in Tanzanian Shillings (TZS).

5.6 Price Changes

• Artists may change their prices at any time.
• Price changes do not affect purchases already made.
• WimboLink reserves the right to change platform fees with 30 days' notice.

5.7 Content Management

• You may upload, update, or delete your content at any time.
• You may unpublish content at any time (it will no longer be visible to customers).
• You may delete content permanently (this cannot be undone).
• You are responsible for the quality of your content (audio quality, cover art, descriptions).

6. Payment and Fee Structure

6.1 How Payments Work (Clickpesa Split Payment)

6.2 Important Legal Note (E-Commerce Agent Status)

6.3 Government Charges (TRA Tax)

• Our platform automatically calculates and withholds 5% for government charges.
• These charges are remitted directly to the relevant government authorities by Clickpesa.
• Artists receive receipts for all government deductions.
• Artists are responsible for their personal income tax obligations beyond the 5% withheld.

7. Content Guidelines

• You may not upload music that infringes copyright.
• You may not upload explicit, offensive, or inappropriate content.
• You may not upload content that promotes hatred, violence, or discrimination.
• We reserve the right to remove any content without notice.
• Comments must be respectful and not harassing.
• All content must comply with Zanzibar laws and regulations.

8. Intellectual Property

• Artists retain full ownership of their music and content.
• Link Technologies owns the platform design, logo, code, and branding (WimboLink).
• Customers receive a perpetual license to listen, not ownership.
• You may not copy, modify, or reverse-engineer the platform.
• You may not use WimboLink's branding without permission.

9. Copyright Infringement Notice and Takedown

If you believe your copyright has been infringed on our platform, please send a notice to legal@wimbolink.com with:

• Your contact information (name, address, email, phone)
• Description of the copyrighted work
• Location of the infringing content (URL or content ID)
• Statement of good faith belief that use is not authorized
• Statement under penalty of perjury that the information is accurate
• Your physical or electronic signature

We will respond within 48 hours and may remove the content pending investigation.

10. Prohibited Activities

• Attempting to hack, disrupt, or damage the platform.
• Creating fake accounts or fraudulent purchases.
• Uploading malware, viruses, or harmful files.
• Harassing, threatening, or abusing other users or artists.
• Attempting to circumvent the payment system.
• Scraping, harvesting, or collecting user data without authorization.
• Using bots or automated systems without permission.
• Uploading copyrighted material without authorization.

11. Suspension vs Termination

• Suspension: Temporary removal of access, pending investigation. Content may be hidden during suspension.
• Termination: Permanent removal of account and content. Cannot be reversed.

12. Termination

• We may suspend or terminate your account immediately for violating these terms.
• You may terminate your account at any time by contacting us.
• Upon termination, you lose access to your account and purchased content.
• Payouts: Artists will not continue to receive any payouts after account termination because their content will be removed from the platform.
• Processed Payments: Any payments already processed by Clickpesa before the account termination date shall remain with the Artist.
• Artists with pending transactions will receive their earned balance through standard payout processes before termination takes effect.

13. Limitation of Liability

14. Indemnification

You agree to indemnify and hold harmless Link Technologies (WimboLink), its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your violation of these Terms
• Your violation of any third-party rights
• Your use of the platform
• Any content you upload or share
• Any copyright infringement caused by your content

This indemnification survives termination of these Terms.

15. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT GUARANTEE UNINTERRUPTED, ERROR-FREE, OR SECURE ACCESS TO THE SERVICE.

• We do not guarantee the accuracy or completeness of content.
• We do not guarantee that downloads will be error-free.
• We do not guarantee that the platform will be available 100% of the time.

16. Force Majeure

We shall not be liable for any failure to perform our obligations due to events beyond our reasonable control, including:

• Natural disasters (earthquakes, floods, etc.)
• War, terrorism, or political unrest
• Pandemics or epidemics
• Prolonged internet or power outages
• Changes in law or government decisions
• Clickpesa service interruptions

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. Both parties shall cooperate to replace the invalid provision with legally similar wording.

18. Entire Agreement

These Terms, together with our Privacy Policy, Artist Contract, and any other agreements referenced herein, constitute the entire agreement between you and WimboLink. They supersede any prior agreements, whether oral or written.

19. Assignment

You may not assign or transfer your account or these Terms without our written consent. We may assign our rights and obligations without restriction.

20. No Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.

21. Survival

The following sections shall survive termination of these Terms: Intellectual Property, Limitation of Liability, Indemnification, Governing Law, and any other provisions that by their nature should survive.

22. Changes to Terms

We may update these terms at any time. Continued use of the platform constitutes acceptance of new terms.

• We will notify you of significant changes via email.
• Changes are effective immediately upon posting.
• You are responsible for reviewing these terms regularly.

23. Governing Law

24. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

25. Contact Us

For questions about these terms, contact us at:

• Company: Link Technologies
• BPRA: Z0000298781
• License: BSL-SP20025-2026/69703
• Email: legal@wimbolink.com
• Support: support@wimbolink.com
• DPO (Data Protection Officer): dpo@wimbolink.com
• Website: www.wimbolink.com
• Address: Zanzibar, Tanzania

1. Utangulizi

Karibu kwenye WimboLink, bidhaa ya Link Technologies ("sisi," "yetu"). Kwa kutumia jukwaa letu, unakubali kufuata Sheria na Masharti haya.

Taarifa za Biashara:

• Kampuni: Link Technologies
• Usajili wa BPRA: Z0000298781
• Namba ya Leseni: BSL-SP20025-2026/69703
• Namba ya Kodi (TIN): 126 882 211
• Eneo: Zanzibar, Tanzania

2. Ufafanuzi

• "Jukwaa" inamaanisha tovuti, programu za simu, na huduma zinazohusiana za WimboLink.
• "Mteja" inamaanisha mtumiaji anayenunua muziki kwenye jukwaa.
• "Msanii" inamaanisha Kwaya, mwanamuziki, mtayarishaji, au lebo ya rekodi inayouza muziki kwenye jukwaa.
• "Kwaya/Kikundi" inamaanisha kwaya, bendi, au kikundi cha muziki kilichosajiliwa au kisichosajiliwa.
• "Msanii Binafsi" inamaanisha mwanamuziki au mwimbaji mmoja.
• "Albamu" inamaanisha mkusanyiko wa nyimbo (angalau nyimbo 2) zinazouzwa kwenye jukwaa.
• "Single" inamaanisha wimbo mmoja unaouzwa kwenye jukwaa.
• "EP" inamaanisha mkusanyiko wa nyimbo 3-6 (Extended Play) zinazouzwa kwenye jukwaa.
• "Ununuzi" inamaanisha kununua albamu, single, au EP.
• "ClickPesa" inamaanisha mchakataji wetu wa malipo aliye na leseni.
• "Wakala" inamaanisha WimboLink inafanya kazi kama wakala tu wa kuwaunganisha wanunuzi na wauzaji.
• "Mkataba" inamaanisha makubaliano ya kisheria yaliyosainiwa na msanii kabla ya akaunti kuwashwa.
• "COSOZA" inamaanisha Jumuiya ya Hakimiliki Zanzibar (kwa wasanii wa Zanzibar).
• "COSOTA" inamaanisha Jumuiya ya Hakimiliki Tanzania (kwa wasanii wa Tanzania Bara).

3. Usajili wa Akaunti

3.1 Mahitaji ya Jumla

• Lazima utoe taarifa sahihi, za sasa, na kamili.
• Wewe ndiye unaowajibika kwa usalama wa nenosiri lako.
• Lazima uwe na umri wa miaka 18 au zaidi kujiandikisha kama msanii.
• Tunahaki ya kusimamisha au kufunga akaunti zinazokiuka sheria hizi.
• Unaweza kuwa na akaunti moja tu inayotumika.

3.2 Aina za Akaunti

3.3 Mchakato wa Uanzishaji wa Akaunti

3.4 Kusaini Mkataba

3.5 Mahitaji ya Akaunti ya Benki

• Ili kupokea malipo, wasanii LAZIMA wawe na akaunti halali ya benki au akaunti ya pesa za simu.
• Pesa za simu zinazokubalika: M-Pesa, Tigo Pesa, Airtel Money, Halotel.
• Maelezo ya akaunti ya benki LAZIMA yathibitishwe kabla ya kuanza kuuza.
• Wewe ndiye unaowajibika kuhakikisha maelezo yako ni sahihi. Hakuna marejesho kwa maelezo yasiyo sahihi.

4. Kwa Wateja (Wanunuzi wa Muziki)

• Unaponunua albamu, single, au EP, unapokea leseni ya kusikiliza kwa muda usio na kikomo.
• Unaweza kupakua maudhui kwa matumizi ya kibinafsi tu, sio ya kibiashara.
• Huruhusiwi kushiriki, kuuza tena, au kusambaza faili za muziki.
• Unaweza kusikiliza muziki ulionunua wakati wowote kwenye maktaba yako.
• Unaweza kupakua muziki ulionunua mara nyingi (hadi mara 5 kwa ununuzi mmoja).

5. Kwa Wasanii (Kwaya/Wanamuziki)

5.1 Umiliki na Wajibu wa Maudhui

• Unathibitisha kwamba unamiliki haki zote za muziki unaopakia.
• Unathibitisha kwamba muziki haukiuki hakimiliki za watu wengine.
• Wewe ndiye unaowajibika kwa madai yoyote ya ukiukaji wa hakimiliki.
• Ikiwa utapakia muziki wa mtu mwingine, wewe ndiye unawajibika kibinafsi kwa matokeo yoyote ya kisheria.
• WimboLink HAIhusiki na ukiukaji wa hakimiliki na wasanii.
• Wasanii wa Zanzibar: Mko chini ya COSOZA (Jumuiya ya Hakimiliki Zanzibar).
• Wasanii wa Tanzania Bara: Mko chini ya COSOTA (Jumuiya ya Hakimiliki Tanzania).
• Wasanii wanawajibika kwa usimamizi wao wa hakimiliki na COSOZA/COSOTA.

5.2 Mfumo wa Malipo ya Moja kwa Moja (Hatushiki Fedha)

5.3 Mgawanyo wa Malipo

5.4 Muda wa Malipo

• Malipo yanachakatwa papo hapo na ClickPesa baada ya mteja kulipa.
• Fedha zinaonekana kwenye akaunti yako ndani ya dakika chache, kulingana na benki yako/mtoa huduma wa pesa za simu.
• Unaweza kufuatilia manunuzi yote kwa wakati halisi kwenye dashibodi yako.
• Utapata taarifa za barua pepe kwa kila ununuzi.

5.5 Bei

• Wasanii wanaweka bei zao wenyewe kwa albamu, single, na EP.
• Bei ya chini ni TZS 2,000 kwa maudhui yoyote.
• Hakuna kikomo cha juu cha bei.
• Bei zinaonyeshwa kwa Shilingi za Tanzania (TZS).

5.6 Mabadiliko ya Bei

• Wasanii wanaweza kubadilisha bei zao wakati wowote.
• Mabadiliko ya bei hayaathiri manunuzi yaliyofanyika tayari.
• WimboLink ina haki ya kubadilisha ada za jukwaa kwa taarifa ya siku 30.

5.7 Usimamizi wa Maudhui

• Unaweza kupakia, kusasisha, au kufuta maudhui yako wakati wowote.
• Unaweza kuficha maudhui wakati wowote (hayataonekana tena kwa wateja).
• Unaweza kufuta maudhui kabisa (hii haiwezi kutenduliwa).
• Wewe ndiye unaowajibika kwa ubora wa maudhui yako (ubora wa sauti, jalada, maelezo).

6. Malipo na Ada

6.1 Jinsi Malipo Yanavyofanya Kazi (Clickpesa Split Payment)

6.2 Taarifa Muhimu ya Kisheria (Hadhi ya Wakala wa E-Biashara)

6.3 Gharama za Serikali (Kodi ya TRA)

• Jukwaa letu linahesabu na kukata 5% kwa ajili ya gharama za serikali.
• Gharama hizi zinalipwa moja kwa moja kwa mamlaka husika na Clickpesa.
• Wasanii wanapokea risiti za makato yote ya serikali.
• Wasanii wanawajibika kwa kodi zao za mapato binafsi zaidi ya 5% inayokatwa.

7. Miongozo ya Maudhui

• Huruhusiwi kupakia muziki unaokiuka hakimiliki.
• Huruhusiwi kupakia maudhui machafu, ya kukera, au yasiyofaa.
• Huruhusiwi kupakia maudhui yanayochochea chuki, vurugu, au ubaguzi.
• Tunahaki ya kuondoa maudhui yoyote bila taarifa.
• Maoni lazima yawe ya heshima na yasiyokuwa ya chuki.
• Maudhui yote lazima yatii sheria na kanuni za Zanzibar.

8. Miliki ya Kiviwanda

• Wasanii wanabaki na umiliki kamili wa muziki na maudhui yao.
• Link Technologies inamiliki muundo wa jukwaa, nembo, msimbo, na chapa (WimboLink).
• Wateja wanapokea leseni ya kusikiliza kwa muda usio na kikomo, sio umiliki.
• Huruhusiwi kunakili, kurekebisha, au kurejeleza (reverse-engineer) jukwaa.
• Huruhusiwi kutumia chapa ya WimboLink bila idhini.

9. Notisi ya Ukiukaji wa Hakimiliki na Uondoaji

Ikiwa unaamini hakimiliki yako imekiukwa kwenye jukwaa letu, tafadhali tuma notisi kwa legal@wimbolink.com ukiwa na:

• Taarifa zako za mawasiliano (jina, anwani, barua pepe, simu)
• Maelezo ya kazi ya hakimiliki
• Mahali pa maudhui yanayokiuka (URL au ID ya maudhui)
• Taarifa ya imani nzuri kwamba matumizi hayajaidhinishwa
• Taarifa chini ya adhabu ya kusema uongo kwamba taarifa ni sahihi
• Saini yako ya kimwili au ya kielektroniki

Tutajibu ndani ya masaa 48 na tunaweza kuondoa maudhui wakati wa uchunguzi.

10. Shughuli Zilizopigwa Marufuku

• Kujaribu kudukua, kuvuruga, au kuharibu jukwaa.
• Kuunda akaunti bandia au ununuzi wa ulaghai.
• Kupakia virusi, malware, au faili hatari.
• Kuwanyanyasa, kutishia, au kuwadhihaki watumiaji wengine au wasanii.
• Kujaribu kukwepa mfumo wa malipo.
• Kukusanya data za watumiaji bila idhini.
• Kutumia mifumo ya kiotomatiki (bots) bila idhini.
• Kupakia maudhui yenye hakimiliki bila idhini.

11. Kusimamisha vs Kufunga

• Kusimamisha: Kuondoa ufikiaji kwa muda, wakati wa uchunguzi. Maudhui yanaweza kufichwa wakati wa kusimamishwa.
• Kufunga: Kuondoa kabisa akaunti na maudhui. Haiwezi kutenduliwa.

12. Kukomesha Akaunti

• Tunaweza kusimamisha au kufunga akaunti yako mara moja kwa kukiuka sheria hizi.
• Unaweza kufunga akaunti yako wakati wowote kwa kuwasiliana nasi.
• Baada ya kufunga, unapoteza ufikiaji wa akaunti yako na maudhui uliyonunua.
• Malipo: Wasanii hawataendelea kupokea malipo yoyote baada ya kufunga akaunti maana content yao itakuwa imeondolewa.
• Malipo Yaliyochakatwa: Malipo yoyote ambayo yameshachakatwa na Clickpesa kabla ya tarehe ya kufunga akaunti yatabaki kwa msanii. WimboLink haitahifadhi wala kurudisha malipo yaliyochakatwa.
• Wasanii walio na manunuzi yanayosubiri watapata salio walilopata kupitia mchakato wa kawaida wa malipo kabla ya kufunga kuchukua nafasi.

13. Dhima

14. Fidia na Utetezi (Indemnification)

Unakubali kumlipa Link Technologies (WimboLink), maafisa wake, wakurugenzi, wafanyakazi, na mawakala fidia kwa madai yoyote, hasara, gharama, au uharibifu unaotokana na:

• Ukiukaji wako wa Sheria hizi
• Ukiukaji wako wa haki za mtu wa tatu
• Matumizi yako ya jukwaa
• Maudhui yoyote unayopakia au kushiriki
• Ukiukaji wowote wa hakimiliki unaosababishwa na maudhui yako

Fidia hii inaendelea hata baada ya kukomesha kwa Sheria hizi.

15. Kanusho la Dhamana

HUDUMA INATOLWA "KAMA ILIVYO" BILA DHAMANA YOYOTE, IWE YA WAZI AU ISIYO WAZI. HATUHAKIKISHI UPAKAJI USIOKATIZA, USIO NA MAKOSA, AU USALAMA WA HUDUMA.

• Hatuhakikishi usahihi au ukamilifu wa maudhui.
• Hatuhakikishi kwamba upakuaji utakuwa bila makosa.
• Hatuhakikishi kwamba jukwaa litapatikana 100% ya wakati wote.

16. Nguvu Kuu (Force Majeure)

Hatutawajibika kwa kushindwa kutekeleza wajibu wetu kutokana na matukio yasiyotarajiwa kama:

• Maafa ya asili (matetemeko, mafuriko, n.k.)
• Vita, ugaidi, au machafuko ya kisiasa
• Magonjwa ya mlipuko (janga)
• Kukatika kwa mtandao au umeme kwa muda mrefu
• Mabadiliko ya sheria au maamuzi ya serikali
• Kukatika kwa huduma za Clickpesa

17. Kukataliwa kwa Sehemu (Severability)

Kama sehemu yoyote ya Sheria hizi itakuwa batili au isiyotekelezeka kisheria, sehemu zilizobaki zitaendelea kutumika kikamilifu. Pande zote zitashirikiana kubadilisha sehemu batili kwa maneno yanayokaribiana kisheria.

18. Makubaliano Kamili (Entire Agreement)

Sheria hizi, pamoja na Sera yetu ya Faragha, Mkataba wa Msanii, na makubaliano mengine yanayorejelewa hapa, ni makubaliano kamili kati yako na WimboLink. Yanachukua nafasi ya makubaliano yoyote ya awali, ya mdomo au ya maandishi.

19. Ugawaji (Assignment)

Huruhusiwi kugawa au kuhamisha akaunti yako au Sheria hizi bila idhini yetu ya maandishi. Tunaweza kugawa haki na wajibu wetu bila kizuizi.

20. Hakuna Kuachia (No Waiver)

Kutotekeleza kwetu kifungu chochote cha Sheria hizi hakutajumuisha kuachia kifungu hicho au kifungu kingine chochote.

21. Kuendelea (Survival)

Sehemu zifuatazo zitaendelea kutumika baada ya kukomesha kwa Sheria hizi: Miliki ya Kiviwanda, Dhima, Fidia na Utetezi, Sheria Tawala, na sehemu nyingine zozote ambazo kwa asili yao zinapaswa kuendelea.

22. Mabadiliko ya Sheria

Tunaweza kusasisha sheria hizi wakati wowote. Kuendelea kutumia jukwaa kunamaanisha unakubali sheria mpya.

• Tutakujulisha kuhusu mabadiliko makubwa kupitia barua pepe.
• Mabadiliko yanatumika mara moja baada ya kuchapishwa.
• Wewe ndiye unaowajibika kukagua sheria hizi mara kwa mara.

23. Sheria Tawala

24. Sera ya Faragha

Faragha yako ni muhimu kwetu. Tafadhali kagua Sera yetu ya Faragha ili kuelewa jinsi tunavyokusanya, kutumia, na kulinda taarifa zako binafsi.

25. Wasiliana Nasi

Kwa maswali kuhusu sheria hizi, wasiliana nasi kwa:

• Kampuni: Link Technologies
• BPRA: Z0000298781
• Leseni: BSL-SP20025-2026/69703
• Barua Pepe: legal@wimbolink.com
• Msaada: support@wimbolink.com
• DPO (Afisa wa Ulinzi wa Data): dpo@wimbolink.com
• Tovuti: www.wimbolink.com
• Anwani: Zanzibar, Tanzania